Frequently Asked Questions
Everything you need to know about your Ajanta Shoes experience.
How do I determine the right shoe size for me?
We provide a comprehensive size guide on every product page. We recommend measuring your foot length in centimeters and comparing it to our chart to ensure the perfect fit for your chosen style.
What is the standard shipping timeline for my order?
Most orders are processed within 24-48 hours. Depending on your location, delivery typically takes 3 to 7 business days. You will receive a tracking link via SMS and email once your package is dispatched.
What is your return and exchange policy?
We offer a 7-day return and exchange policy for unworn shoes in their original packaging. If the size isn't right or you aren't satisfied, you can initiate a request through our returns portal.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, Net Banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes across India.
Are Ajanta Shoes products covered by a warranty?
Yes, we offer a 90-day manufacturing warranty on our footwear. This covers any structural defects or manufacturing flaws, but does not include general wear and tear or accidental damage.
How can I track the status of my order?
Once your order is shipped, you can track it in real-time by visiting the 'Track Order' section on our website and entering your Order ID or tracking number.